IT Project ManagerLinux & AI Architect
I build, run & automate things.
Will Sale β Williz online, The Tec Wizard professionally. 15+ years across banking, care, hosting and ISPs: identity management, cloud, Linux/AI infrastructure β and a habit of shipping production web apps on the side.
Things I've built
The Tec Wizard
My IT services business β support, cloud, AI & automation for Beds & Herts. Site, brand and every system behind it.
βFull e-commerce operation β custom storefront, checkout, order management, email automation and logistics.
βSecure legacy-planning platform β encrypted document storage and controlled sharing with next of kin.
β
The Great British Pep Buy
Group ordering portal with payments, logistics tracking, automated emails and a Telegram operations bot.
βClient website for an osteopathy & sports massage clinic β design, build, hosting and online booking.
βClient website built, hosted and maintained end to end.
βSearchable research reference library β structured data, instant search, zero-backend speed.
βSkincare brands, tools, bots and experiments β the full index lives on my links page.
Technical skills
Work experience
- Architected and deployed scalable infrastructure on Alibaba Cloud using Kubernetes.
- Engineered custom Docker images for a bespoke white-labelled Nextcloud deployment.
- Built AI agents for a range of business needs and curated a marketplace of apps for the customer base.
- Owned projects end to end β conception, technical delivery, and launch.
- Oversaw projects through all phases of the contract lifecycle.
- Coordinated continuous improvement for ISO 27001, ISO 9001, ITIL and SOC 2 compliance.
- Led cost-saving projects including secure credential sharing and internal password management.
- Sysadmin of Okta across three environments (dev, test, production).
- Project-managed implementation and decommissioning of apps in Okta.
- Configured and managed MFA policies; produced training material and documentation.
- Sysadmin for a 1,200-user Google Workspace & Okta estate.
- Project lead implementing IAM (Okta) and remote desktop (Amazon Workspaces).
- Automated onboarding/offboarding with Okta Workflows; migrated acquired businesses from Office 365 and on-prem Exchange.
Education & certifications
Zenos IT Academy, Stevenage (2008β2009) β CompTIA A+, IT NVQ Level 3, MCDST, City & Guilds Advanced Diploma for IT Practitioners.